Shipping
All orders are shipped from the Netherlands via PostNL or UPS with MyParcel, depending on destination and order size.
• Every shipment includes Track & Trace
• You will receive a tracking link once your order has been dispatched
• For higher-value orders, signature on delivery may be required
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Estimated Delivery Times
• Netherlands: 1–3 business days
• European Union: 4–10 business days
• United Kingdom & Switzerland: 5–12 business days
• United States & Canada: 7–15 business days
• Australia & New Zealand: 10–20 business days
Please note that delivery times are estimates and may vary depending on customs or local postal services.
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Customs & Import Duties
Orders shipped outside the EU are delivered DAP (Delivered At Place).
Any import duties, VAT, or customs fees are the responsibility of the collector and are determined by local authorities.
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Returns
A considered purchase
Each print is created with care specifically for you.
For that reason, I encourage you to review your selection carefully before placing an order.
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Right of Withdrawal (EU Customers)
If you are located within the European Union, you have the right to withdraw from your purchase within 14 days of delivery, without giving a reason.
To exercise this right, please contact:
info@amarinslyklema.com
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Return Conditions
To be eligible for a return:
• The request must be made within 14 days of delivery
• The item must be returned within 14 days after notification
The print must be:
• In original condition
• Unused
• In its original packaging
Return shipping costs are the responsibility of the customer.
You are responsible for the safe return of the artwork until it has been received.
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Refunds
Once the return has been received and carefully inspected:
• You will be notified by email
• Approved refunds are processed within 7 business days
Refunds include:
• The purchase price
• Original standard shipping costs (EU requirement)
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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact me within 7 days of delivery and include clear photographs of:
• The artwork
• The packaging
A replacement or full refund will be arranged promptly.
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Shipping Responsibility
Your order remains my responsibility until it has been successfully delivered.
In the rare case of loss during transit, I will initiate an investigation with the carrier and ensure an appropriate resolution.
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Address Accuracy
Please ensure your shipping details are correct.
If a parcel is returned due to an incorrect address, additional shipping costs may apply for reshipment.
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Contact
For any questions regarding your order:
info@amarinslyklema.com